+34 661 570 156+34 602 439 866

ise.moozsanatnev%40ofnOur staff is available 24 hours a day, 7 days a week.

+34 661 570 156+34 602 439 866

ise.moozsanatnev%40ofnOur staff is available 24 hours a day, 7 days a week.

Secure e-commerce

Secure e-commerce – Ventanas Zoom, S.L.
Shop online with complete security
At Ventanas Zoom, S.L., we want you to feel completely secure when shopping online.
That's why we operate according to the highest standards of quality,
transparency, and personal data protection, based on Spanish and
European Union regulations.

What does “secure e-commerce” mean in Spain?
Shopping online with Ventanas Zoom guarantees that:
- you know who the seller is - our identity, contact details, and terms and conditions of sale are
completely transparent,
- your personal data is protected in accordance with the GDPR and the LOPDGDD (Organic Law
Organic Law 3/2018),
- we offer proven and secure payment methods (e.g., card, transfer, bank transfer)
delivery),
- you will receive purchase confirmation, clear information about delivery, warranty, and returns,
- you have the full right to file complaints and terminate the contract, in accordance with Royal
Legislative Decree 1/2007.

How do we guarantee your security?
- We verify each transaction and use certified data encryption systems.
(SSL).
- We regularly check the quality of customer service, delivery systems, and compliance with current regulations.
- We only work with reliable logistics and payment partners.
- We constantly monitor customer reports and respond immediately to any signs of irregularities.

Your rights as a consumer
According to Spanish consumer legislation, you have the right to:
- receive reliable information before purchasing,
According to Spanish consumer legislation, you have the right to:
- receive reliable information before purchasing,
- withdraw from the contract within 14 days (except for custom-made products),
- full protection of personal data (GDPR),
- file a complaint or claim with the Spanish Agency for Consumer Affairs, Food Safety, and
Nutrition (AECOSAN) or AEPD.

Transparency is key
Our company is registered in the Commercial Register (NIF: ESB12345678), with registered office at:
Calle Principal 123, 28000 Madrid, Spain
Full contact details can be found at:
www.ventanaszoom.es

Shop consciously - with guaranteed protection
We want shopping at Ventanas Zoom to be as safe and convenient as shopping in a brick-and-mortar store.
With clear terms and conditions, encrypted transactions, and compliance with
European legislation, you can feel secure from the moment you click “Order” until delivery to your door.
door.