Personal data protection
Ventanas Zoom, S.L. is committed to protecting your privacy and ensuring that
your personal data is processed securely, in accordance with
applicable legislation, in particular:
- Regulation 2016/679 of the European Parliament and of the Council (EU) (GDPR)
- Organic Law 3/2018 (LOPDGDD)
- Royal Decree 1720/2007
This privacy policy describes how we process the personal data of individuals
who visit our website, customers, and users of our services.

Responsible for the processing of personal data
Ventanas Zoom, S.L.
Tax ID: ESB12345678
Calle Principal 123, 28000 Madrid, Spain
Email: se.moozsanatnev%40dadicavirp
Ventanas Zoom is the controller of your personal data and is responsible for its lawful
processing.

Recording of telephone calls
When you contact the sales or customer service department of
Ventanas Zoom, calls may be recorded. These recordings may contain personal data
and are only used for training purposes and to provide
high-quality customer service. Only a limited number of
authorized employees have access to these recordings. Recordings are stored for a maximum of 2 years.

Website visitor data and cookies
Data collected automatically by cookies is used for technical purposes (to ensure the functioning of the website), analytics (statistical analysis), and marketing
(advertising tailoring). The legal basis may be legitimate interest or the consent of the
user.

Profiling
Zoom Windows may use data (e.g., purchase history, products viewed)
to create a customer profile in order to offer personalized offers, discounts, and advertising.
Profiling is only carried out with the user's consent.

Social media
Ventanas Zoom processes personal data provided through the following social media platforms
social media platforms (e.g., Facebook, Instagram, LinkedIn) for the purposes of contact, inquiry management, and
product promotion.

Sharing of personal data
Data may be shared with IT providers, courier companies, and payment partners
exclusively for the provision of services. We do not transfer data outside the EEA without adequate safeguards.
adequate.

Your rights
You have the right to: access, rectification, erasure, restriction of
processing, objection, data portability, withdrawal of consent, and to lodge a complaint with the
AEPD.

Complaints
You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD)
Calle Jorge Juan 6, 28001 Madrid
https://www.aepd.es

Changes to the policy
Ventanas Zoom reserves the right to update this policy. Changes will be
published on the website.

Contact
se.moozsanatnev%40dadicavirp
Calle Principal 123, 28000 Madrid
+34 911 234 567